Glow Policies

We understand that circumstances may arise for you to sometimes cancel, but please try to do so at a fair time, to give us the opportunity to fill the timeslot. Please be considerate to our ladies that work on a commission structure.


Kindly arrive 5 to 10 minutes before your scheduled appointment to ensure maximum ME time.


Enquire from your therapist about our loyalty system.


Redeeming a gift voucher after 6 months may be charged an escalation fee.

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